Service engineers
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  • Visit WINDOW CONTROLS page
  • Visit FIRE PREVENTION page
  • Visit DOOR CONTROLS page
  • Visit ACCESS CONTROL page

Service Engineers

All Thomas Door & Window Controls service engineers work in line with our corporate strategy and underlying values. 

They understand their personal responsibility when working at clients’ premises and ultimately act as our benchmark to achieve consistently high standards in our workmanship and our conduct; never adopting a negative attitude.

Working in Your Environment
Working within the latest full health and safety legislation guidelines, all our service engineers are police checked and arrive at your premises with Thomas Door & Window Control identity cards.

Our expert in-house team ensure that when you choose Thomas Door & Window Controls we work with your specific sector in mind and to assign an engineer to visit your premises within the hours that you operate in where they will adapt to your working environment for minimal disruption.

Full Training & Professional Development

Our investment in staff training and professional development is why our engineers are so highly motivated to deliver every time. Our network of service engineers are trained in all aspects of their daily work schedules with respect to technical, quality, safety and environmental matters. They are uniquely positioned to service, repair and install all door operators, window controls and access control products, regardless of the manufacturer.

All have taken the Automatic Door Suppliers’ Association’s competency exam which gives them authorisation to carry out maintenance, repairs and installations of Automatic Doors in compliance with British Standards, particularly BS7036 (1996).

Responsive Service

With strategically placed engineers across the South East and surrounding Counties, our clients benefit from a fast solution to provide an efficient and effective service. We aim to get an engineer to you within one working day from receipt of call. 

However, In the event of a health & safety, fire regulation or security problem our fully equipped vehicles are on call 24 hours a day with our accredited engineers ready to carry out essential repairs when necessary during or after your working hours

For more information please contact our service team.