Preventative maintenance programme overview
  • Visit AUTOMATED DOORS page
  • Visit WINDOW CONTROLS page
  • Visit FIRE PREVENTION page
  • Visit DOOR CONTROLS page
  • Visit ACCESS CONTROL page

Preventative Maintenance Programme Overview

From the outset you liaise with our expert in-house team who understand customers’ servicing needs to provide a maintenance programme tailored to your organisation. 

Free Comprehensive On-Site Survey - We complete a free on-site survey to assess your servicing needs and requirements. It provides our engineers with an overview of all products to be covered as well as their working condition.

Competitive Quotation – Customers receive competitive quotes outlining programme highlights including products covered, response times, agreed rates and fixed attendance visits for compliance and safety issues. We detail site access information, site contact details and invoice addresses from the outset to ensure efficient service. 

Health & Safety as Standard
- Upon your acceptance to our programme, we submit our health and safety policy and method statements signed by a senior staff member, when required, which demonstrates our compliance with all Health and Safety legislation.

Programme Commencement – Congratulations you’re covered. Each planned maintenance service visit, a written servicing sheet is created outlining the maintenance carried out for each product within your programme. We also provide our clients with on-going support including operation and maintenance manuals to manufacturers' specifications to help compliance and safety issues.

Servicing Checklist - This details the maintenance carried out at each scheduled visit. It provides an up-to-date record of the condition of your doors, windows and access control products. It highlights if any repairs are needed immediately or within the near future.

Servicing Report - The report keeps track of maintenance carried out and any repairs required. We keep this on file for the lifespan of each product at every site. Should routine servicing highlight the need for repairs or replacements, it's detailed within this report and records thier detection,diagnosis and resolution.

Consented Works & Repairs - If major defects are found or associated works need to be carried out it's documented and you’re sent a copy of work costs for your authorisation before carrying out works to ensure the correct functionality and safety of your products.

Future Scheduling - We schedule future preventative maintenance visits in advanced so together we can ensure that preventative maintenance is carried out at convenient dates and times that suit your company.

Discover the benefits of our preventative maintenance programme.